Sharing little chunks of my experience as I head out to Ludhiana with the IBM Corporate Service Corps

Monday, February 24, 2014

Half Full or Half Empty ?

We are now half way through our #ibmcsc india assignment, this is traditionally a good time to reflect on what we have done so far and look ahead at what remains to be done.

On paper our project at the PAU is a standard IT project, nothing out of the ordinary, what's more interesting is the context and the challenges was have been facing. First off, the timing for the project was not the best considering we started in between two semesters, and many members of the staff are not always available due to their administrative and teaching responsibilities, a better timing for the University would have been June. We have learnt not to have very specific expectations out of the meetings we schedule, and to make do with whatever we are given : we wont always get the information we were hoping for, but often we will learn new important elements which had not been mentioned before.

The lack of written documentation has been a serious challenge in trying to map out the present process, and propose a new automated one. Most of the data we have gathered has been from interviews, and in such situations new elements always keep popping up. If all goes well we will be able to finalize our proposed process flow by tomorrow and modify accordingly all the other documentation which stems from it. 

We have another process we need to start looking into, the salary/payslip process, for which we should be starting our interviews on Wednesday (crossing fingers...), leaving us only a very limited amount of time to actually work on it, especially considering most of our Friday this week will be taken up by a community service work at a Swabhimaan school where we will be organizing various events with the children.

PAU campus

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